Terms & Conditions
The terms that apply when you book car or bike transportation, warehousing or loading services with us.
Terms of Service for Vehicle Transportation
Read these alongside the written quotation and condition report issued for your specific booking.
Last updated: 26 Aug 2026
1. About These Terms
These terms govern the use of https://shreeshyamlogisticsolutions.in and the vehicle logistics services provided by Shree Shyam Logistic Solutions, Palam Vihar, Gurgaon, Haryana. By submitting an enquiry or confirming a booking, you agree to these terms as read together with your written quotation.
2. Services We Provide
We transport and handle vehicles only — cars, bikes and bulk dealer or corporate vehicle movement. Our services are:
- Car Transportation
- Bike Transportation
- Corporate & Car Dealer Transportation Services
- Vehicle Warehousing
- Vehicle Insurance Assistance
- Car Loading & Unloading Services
We do not provide household shifting, office relocation, packing and moving of household goods, or transportation of general cargo.
3. Quotations and Pricing
- Quotations are based on the route, vehicle type, carrier type and dates you provide.
- A quotation is valid for the period stated on it and may be revised if your requirement changes.
- Our quotes are all-inclusive as stated; nothing is added at delivery for items already listed in the quotation.
- Charges may change only if the vehicle, route, dates or service scope differ from what was declared at booking.
4. Booking and Payment
- A booking is confirmed once you accept the quotation and the agreed advance is received.
- Balance payment terms are stated on your quotation or invoice.
- For dealer and corporate accounts, agreed credit and monthly billing terms apply.
5. Your Responsibilities Before Pickup
- Remove all belongings, valuables, documents and loose accessories from the vehicle. We move the vehicle only.
- Reduce fuel to approximately a quarter tank or less for cars; bike tanks are drained to a minimal safe level.
- Disclose any non-running condition, leak, modification or low ground clearance at the time of booking.
- Provide accurate pickup and delivery addresses, contact numbers and vehicle documents.
- Sign the condition report at pickup — it is the reference used at delivery.
6. Items Left Inside the Vehicle
We are not responsible for any items left inside the vehicle. Loose belongings are not covered by transit insurance and must be removed before pickup.
7. Transit Timelines
Transit times quoted are good-faith estimates based on the route. Delays caused by weather, road closures, strikes, breakdowns, statutory checks or other events beyond our reasonable control may extend the timeline. We keep you informed of status throughout the journey.
8. Condition Reports and Claims
- A photographed condition report is prepared at pickup and verified jointly at delivery.
- Any concern must be recorded on the delivery report at the time of handover.
- Claims raised after the vehicle has been accepted without remarks cannot be verified against our records.
9. Transit Insurance
Transit insurance is offered as an optional add-on. Where selected, coverage, inclusions and exclusions are governed by the policy issued. Our insurance assistance covers guidance and documentation support; the policy contract itself is between you and the insurer.
10. Vehicle Warehousing
- Storage is charged per vehicle for the agreed duration and is payable before release.
- Vehicles are stored in covered or gated secured space with monitoring; periodic checks are carried out on long-term storage.
- Storage beyond the agreed period continues to accrue charges at the applicable rate.
11. Cancellation
Cancellation before carrier allocation is generally without deduction. Once the carrier has been allocated or dispatched to the pickup point, reasonable costs already incurred may be deducted. Cancellation terms specific to your booking are stated on your quotation.
12. Limitation of Liability
Our liability in connection with a booking is limited to the extent set out in the quotation and, where applicable, the transit insurance policy. We are not liable for indirect or consequential losses such as loss of use, rental costs or business loss.
13. Website Content
Content on this website is provided for general information. Images used on the website are representative of our operating standards. Copying or reusing our content, branding or material without written permission is not permitted.
14. Governing Law
These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts at Palam Vihar, Gurgaon, Haryana.
15. Contact
Shree Shyam Logistic Solutions
House No. 95, Part 2, Dharam Colony, Near RK Travels, Palam Vihar, Gurgaon, Haryana 122017
Phone: +91 99907 81652
Email: info@shreeshyamlogisticsolutions.in
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